Privacy Policy

Overview

This Privacy Policy explains how Patel Learning Solutions collects, uses, and shares information when you visit this website, contact us, book a session, make a payment, or participate in online tutoring. By using the website or services, you acknowledge the practices described here.

Information we collect

We may collect information that you or a parent or guardian provides, including:

• Parent, guardian, and student names and contact information.
• Grade level, school course, subject, learning goals, and scheduling preferences.
• Messages, booking details, and information shared before or during tutoring.
• Technical information such as browser type, device information, pages visited, and approximate location derived from an IP address.

Please do not send sensitive information that is not needed to arrange or provide tutoring.

Booking and contact information

We use contact and booking information to respond to inquiries, assess whether a requested service is appropriate, schedule and manage sessions, communicate changes, and provide tutoring. Booking services may collect additional information under their own privacy policies.

Payments and third-party processors

Payments are handled by third-party payment and booking providers. Patel Learning Solutions does not receive or store complete payment card numbers. Those providers process payment information under their own terms and privacy policies. We may receive transaction details such as payment status, amount, date, and a limited payment reference.

Zoom and online tutoring

Tutoring sessions take place online through Zoom. Zoom may process names, email addresses, device information, and meeting data as described in its own policies. Students and families should use a suitable private setting and avoid displaying or sharing unnecessary personal information during a session. Sessions are not recorded by Patel Learning Solutions unless the parent or adult student is informed and agrees in advance.

Analytics and cookies

This website uses cookies and similar technologies, including Google Analytics, to understand website visits, traffic sources, and how pages are used. These tools may collect device, browser, IP-address, and interaction information. Browser settings and privacy tools can be used to limit or delete cookies, although some website functions may not work as expected afterward.

How information is used and shared

Information may be used to:

• Provide, personalize, schedule, and improve tutoring services.
• Communicate with students, parents, or guardians about sessions and requests.
• Process and document bookings and payments.
• Maintain website security, prevent misuse, and understand site performance.
• Meet applicable legal obligations or respond to lawful requests.

Information may be shared with service providers only as reasonably needed to operate the website and tutoring services, or when required by law. Patel Learning Solutions does not sell personal information.

Security and retention

Reasonable administrative and technical measures are used to protect information. No website, online meeting, or electronic transmission can be guaranteed completely secure. Information is retained only as long as reasonably needed for tutoring, communication, payment records, dispute resolution, security, and applicable business or legal requirements, then deleted or de-identified when practical.

Parent and student rights and choices

A parent, guardian, or adult student may ask to review, correct, or delete information provided directly to Patel Learning Solutions, or may ask to stop nonessential communications. Some records may need to be retained for payment, security, or legal purposes. Cookie choices can be managed through browser settings. Requests may be sent to the contact email below.

Children and student privacy

Tutoring may involve students under 18. A parent or legal guardian is responsible for arranging services for a minor and for providing information about that student. Children should not independently submit booking or payment information. We seek to collect only the student information reasonably needed to arrange and provide tutoring. If you believe a child submitted information without appropriate parent or guardian involvement, please contact us so the matter can be reviewed.

Third-party services

The website and tutoring process may use third-party services such as Zoom, Google Analytics, scheduling tools, payment processors, email providers, and website hosting. Their handling of information is governed by their own privacy policies and settings. Links to third-party websites do not mean Patel Learning Solutions controls those services.

Changes to this policy

This policy may be updated as the website, services, or third-party tools change. The effective date at the top of this page will be revised when changes are posted. Continued use of the website or services after an update means the revised policy applies going forward.

Privacy contact

For privacy questions or requests, email patellearningsolutions@gmail.com.